# Money not added in niyo global account

**URL:** <https://community.goniyo.com/t/money-not-added-in-niyo-global-account/12757>\
**Category:** Help\
**Created:** [July 27, 2022, 9:27am UTC](https://community.goniyo.com/t/money-not-added-in-niyo-global-account/12757 "2022-07-27T09:27:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Anshul\_Sachan](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/anshul_sachan/32/25559_2.png) [@Anshul\_Sachan](https://community.goniyo.com/u/Anshul_Sachan)\
**Post date:** [July 27, 2022, 9:27am UTC](https://community.goniyo.com/t/money-not-added-in-niyo-global-account/12757/1 "2022-07-27T09:27:23Z")

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Hello,  
Yesterday night i had added 49 thousand rupees from my hdfc account to my nio global account, it was an imps transaction  
The amount got deducted from my hdfc account  
The amount has yet not updated and only one error i am getting again and again - We had trouble reaching bank server’s.  
Please update my amount in account, i have a flight to catch today and I will be needing this card for transactions abroad.  
Please help

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**Author:** ![Deepak](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/deepak/32/3496_2.png) [@Deepak](https://community.goniyo.com/u/Deepak)\
**Post date:** [July 27, 2022, 10:06am UTC](https://community.goniyo.com/t/money-not-added-in-niyo-global-account/12757/2 "2022-07-27T10:06:54Z")

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Hey @Anshul_Sachan! Welcome to Niyo Community!

We are sorry about this. There seems to be an issue due to which your funds were not credited to your account. For an unsuccessful transaction, a refund will be processed to your source account within 2 business days. We kindly request you to wait until then.

Regards,

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**Author:** ![Anshul\_Sachan](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/anshul_sachan/32/25559_2.png) [@Anshul\_Sachan](https://community.goniyo.com/u/Anshul_Sachan)\
**Post date:** [July 28, 2022, 9:56am UTC](https://community.goniyo.com/t/money-not-added-in-niyo-global-account/12757/3 "2022-07-28T09:56:29Z")

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Ok i will wait, it should be processed by today
