Money dispute , I didn't get money in cash but debited from acc

I did a withdrawl from atm,
Money didn’t come out from atm but money deducted from acc
Transaction date 17th September
Contact 8th times with customer care but they give assurity but didn’t get any solution

Hey @snsahinakter1997 ! We’re sorry you faced this issue. I’ve pinged you here in the community :mailbox: