Money Debited twice from my account while making deposit of New ac Opening

While opening of new niyo idfc account I choose upi first and make my payment of Rs.10000/- but it was taking me again to payment page so I have made another payment of Rs.10000/- through netbanking. Now 20000 is debited from my account but only 10000 is credit to Niyo account.

Hey Hemant! Welcome to the Niyo Community! Our sincere apologies for the hassle. The amount should be ideally reversed Please use the WhatsApp button in the app to immediately get connected to our 24*7 WhatsApp support or simply write to us at connect@goniyo.com so that we can get this checked for you. LK

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