Momey Deducted but not dispensed at ATM

Niyo Product Niyo Support
1

Hello Niyo Team,
I tried to withdraw cash on 31/10/2023, the balance got deducted from my DCB BANK ACCOUNT, yet the cash did not got dispensed at the ATM MACHINE (AIB BANK). None of the customer support number can be reached.
I tried dispensing cash which was above the withdrawal limit at the ATM, which I got to know later when I reached out to the Bank’s Customer Support (AIB BANK).
Please find a solution to this ASAP.
Thanks!
RRN# - 330416074406

2

Hi Hammad,

Apologies for the inconvenienced caused!

Request you to write to global@goniyo.com. Our team will check the status and update you accordingly.

Thanks