In continuation to my thread dated 17th Sep titled ‘Major Onboarding issues and poor customer support’ which was closed without a resolution, please note that my even after a week the issue still persists. [My Account number is 10058718996 and customer ID is 5548356152 ]
Needless to say, it has been very frustrating banking with Niyo. Kindly explain why the dispatch of a debit card is taking more than a month? Other banks have processed my end to end account opening and I had received all deliverable’s within 7 days. Unable to understand what issues are forcing Niyo to take more than a month??
Also, can’t access my virtual debit card.
I would like to close the account. What is the process and please send across the relevant forms.