Live photo verification problem

I am unable to create account in niyoglobal account as my when i reach live photo verification the app is not recognising my face i think it’s a technical as i have updated my addhar card too pls help asap

Hey @Ambardeep

A warm welcome to our Niyo community :slightly_smiling_face:

Not to worry, this might be a temporary issue. Kindly retry during banking hours, you should not face any hassle. Also, please ensure you’re in a well-lit room with good connectivity and ample lighting.

Gracias,
Ranjith M