KYC visit issue

Booked for a KYC visit for 01 May for my new Niyox Equitas a/c.

Got an SMS from Ecom by evening that “we tried but could not complete KYC … Contact us @8376888888” (but they never called me).

Called them up later and they rescheduled for 02 May afternoon, yet none turned up.

I can’t find the link to inbox you my number from your avatar. Hope you’ll be able to identify me from my community account email ID.

Please escalate to get KYC done.

Hi Binu! Apologize for the inconvenience , we will see to it that your KYC is completed at the earliest.