# KYC not completed

**URL:** <https://community.goniyo.com/t/kyc-not-completed/5884>\
**Category:** Banks\
**Tags:** niyo-equitas\
**Created:** [April 26, 2021, 11:47am UTC](https://community.goniyo.com/t/kyc-not-completed/5884 "2021-04-26T11:47:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Dj14feb](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/dj14feb/32/2867_2.png) [@Dj14feb](https://community.goniyo.com/u/Dj14feb)\
**Post date:** [April 26, 2021, 11:47am UTC](https://community.goniyo.com/t/kyc-not-completed/5884/1 "2021-04-26T11:47:35Z")

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My KYC was scheduled with Ecomexpress multiple times and yet no one has contacted me till dtae.

Every day I get message from Ecomexpress saying KYC will be done today, yet no one contacted me. Tracking on their website show “Addressee requested to reschedule pickup” when they have not even contacted me.

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**Author:** ![Lucky](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/lucky/32/1947_2.png) [@Lucky](https://community.goniyo.com/u/Lucky)\
**Post date:** [April 26, 2021, 12:10pm UTC](https://community.goniyo.com/t/kyc-not-completed/5884/2 "2021-04-26T12:10:32Z")

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A post was merged into an existing topic: [Update on full KYC Biometric process - NiyoX](https://community.goniyo.com/t/update-on-full-kyc-biometric-process-niyox/5759)

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**Author:** ![Lucky](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/lucky/32/1947_2.png) [@Lucky](https://community.goniyo.com/u/Lucky)\
**Post date:** [April 26, 2021, 12:10pm UTC](https://community.goniyo.com/t/kyc-not-completed/5884/3 "2021-04-26T12:10:32Z")

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