KYC experience is poor

Hey team,
I think the first face 2 face experience with NiyoX
team is the KYC verification experience which I hate to say is really poor. The Ecom guy have visited 3times still couldn’t complete the kyc and now even the next rescheduling date on the NiyoX app is showing after 20th April.
Hate to wait.

1 Like

Hey Mudit! Sincere apologies for the delay. We have escalated this with our team and we will try and ensure that the Biometrics verification of your account is completed on a priority. LK

My KYC was done in 2 minutes, really quick. Also, the guy informed me Rs.150 might charge you in future. Hope this banking must be great growing.

Hi @Srijith77,

Well somethings brewing here :slight_smile:
We are working on waiving off the annual charges based on certain criteria’s. Stay tuned for further updates.

Cheers!
Bansari