I am holding a Niyo Global Debit Card By SBM and my International Transactions are Disabled. So, I completed V-KYC and re-KYC and they said within 4 working days your International Transactions will be enabled and now Its more than 6 days and Its not working here in Malaysia-Kualalampur. Sent several mails but no reply. Contacted customer care they said we don’t know anything, your status is not updated. We got stuck here and very Pathetic service by them. Further, in my whole life never ever use their cards.
Welcome to the Niyo Community! 
We sincerely apologize for the inconvenience you’ve experienced. We understand how important it is, especially while you’re traveling. Upon reviewing your account, we can confirm that your reKYC has been successfully completed, and international transactions have been enabled.
Could you please try initiating the transaction again? If you still face any issues, don’t hesitate to reach out to us, and we’ll be more than happy to assist you further.
