Did an online international transaction on Tuesday, the currency used was SEK, and the transaction went smooth!
But to my surprise, the amount debited was pretty higher than the amount shown in the currency converter!!!
It’s almost 2.8% higher than the amount shown in currency converter in app!!!
What is this? You clearly say that it is 0% forex mark up fee and charged 2.8%.
When i contacted through email , they say to wait for 3 days!!! Is this a joke? If resolving is not fast in India itself, then what would you guys do if I go abroad and contact you? Will you say wait for a week for simple online transaction resolution?!
This is absurd !
And hey, whoever is reading this, previously niyo and IDFC had a tie up and offered same 0% forex mark up debit card, and they broke up with IDFC and idfc charges 2% forex mark up now,
You know, they did not even intimate me that , the tie up is removed and contact bank for further notice! What would’ve done if i had travelled to abroad with IDFC niyo card!!!
These are just momentary tie ups and please don’t consider these cards as replacements for forex cards! Use these cards after you check forex mark up fee only, today the fee might be 0% and tomorrow they might get seperated and forex fee will be according to Bank!!! Which will be more than 2% atleast!!