Indonesia visa transaction declined

I use visa equitas card provided by Niyo global. I am trying to do a transaction in Indonesian rupee, and the transaction is continuously failing. The transaction is for the payment of e-visa for Indonesia on Indonesian govt. site. Did anyone also faced the same issue and able to resolve it?

Kindly help with the resolution part.

Hi @metal32 ,

Apologies for the inconvenience caused. If the issue is still persisting, please write an email to Our dedicated team will thoroughly review your case and provide the necessary assistance to resolve the issue as soon as possible.

Thank you for your patience and understanding.