Indonesia visa transaction declined

I use visa equitas card provided by Niyo global. I am trying to do a transaction in Indonesian rupee, and the transaction is continuously failing. The transaction is for the payment of e-visa for Indonesia on Indonesian govt. site. Did anyone also faced the same issue and able to resolve it?

Kindly help with the resolution part.

Hi @metal32 ,

Apologies for the inconvenience caused. If the issue is still persisting, please write an email to global@goniyo.com. Our dedicated team will thoroughly review your case and provide the necessary assistance to resolve the issue as soon as possible.

Thank you for your patience and understanding.