If you’re a DCB Niyo Global Card customer, you would have received a communication from us yesterday regarding an annual fee of ₹200 + GST to be charged on your card. As an organization, transparency lies at the heart of our relationship with our customers, and we continue to put our best efforts into keeping you informed, answering your questions, and having conversations with you, right here on the Niyo Community. Some of you have written back to us with your concerns and we’d like to give you full clarity regarding these fees.
We at Niyo are all about customer service. Without happy customers, the DCB Niyo Global Card would not be the most sought after card for foreign currency transactions. Over the past year, more than 1 Lakh DCB Niyo users have saved over $5 Million on Forex Markup. In other words, an active user saved about ₹3,500 in Forex Markup! We hope you’ve certainly saved on these charges that other payment methods usually charge. The DCB Niyo Global Card mobile app has been best rated for it’s seamless international transactions, quick transfer and instant card reload features.
While this card was free for the first year, the Annual Fees mentioned earlier will be charged for future years of DCB Niyo Global Card usage, i.e. in Dec 2020 you will be paying to use the card for 2021.
Why this charge, you ask? We’ve set up this annual charge of ₹200 + GST to help maintain the high quality customer service, features, and everything else you’ve come to expect from us. We have also set up easy ways for you to earn back this annual charge!
Here’s everything you need to know about the charges:
This fee will be charged in the month of December 2020 from your account for the period Jan - Dec, 2021.
We will refund this fee back to your account if you spend more than ₹10,000 with your DCB Niyo Global Card in the next year.
The fee will be refunded within a month of you crossing the ₹10,000 mark anytime within the next 12 months. This means, if you spend ₹10,000 by January 2021, you’ll get a refund of ₹200 + GST into your account by February 2021.
Please don’t hesitate to leave us a comment here, or reach out to us with any questions via WhatsApp using the DCB Niyo Global app. We’re always here to help with all your queries and concerns.
We sincerely thank you for your patronage and hope you’ll continue to use Niyo for your international transactions!