I want to permanently close my bank account. I was told to login into equitas sfb website > go to menu> assisted services>account closure. But i am not able to see any option in service request. I have mailed both niyox and equitas customer care, but still not received any response
Hi @GKR,
Welcome to the Niyo Community! 
According to the latest update from Equitas Small Finance Bank, you’ll need to visit a physical branch to process your account closure request.
If visiting a branch isn’t feasible right now, you can contact Equitas Bank directly at 1800 103 1222, Monday to Friday, from 9 AM to 6 PM. The team can check if there are any alternative options for you.
Thank you for your patience and understanding. If you have any other questions or need further assistance, feel free to reach out.
