I need to change the kyc verifications address

My kyc agent went to my permanent address. But my current address is in banglore , chamrajpet. I want to verify my fingerprint in banglore not from my home Town.

Hey Irfan! Welcome to the Niyo Community!
Please note that the Biometric verification should be completed at the communication address only. In case, there’s any sort of discrepancy or if you want to update the communication address, you can follow the below steps:

  1. Log in to Equitas internet banking EquitasConsumerApp
  2. On the home page, click on ‘Service Request’ and then choose ‘DIY Services’
  3. Click on ‘Change of communication address’
  4. Select the option to change the correspondence address
  5. Select identification requirements i.e. either Aadhaar or VID
  6. Enter the OTP sent to your aadhaar registered phone number
  7. Choose YES if you want your communication address to be the same as your aadhaar, else, choose NO

Please be informed that the new communication address will take 3 days to get updated, this service only allows a customer to change the communication address online. Once the address is updated please TAP on refresh button on biometric reschedule page, post which you can have your biometric KYC rescheduled. -LK

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