I have entered passport file number wrong 7 times

(Entered 0 instead of O), and it is not allowing me to try again, stating that I have exceeded the entry limit. Please fix this ASAP.

Hey @Ninad_Patil1! Welcome to Niyo Community!

This has been highlighted to our team. We’ll reach out to you upon receiving an update. It would be great if you can please wait until then.


Can you please fix the issue asap? It’s been a day, and still no response. (ticket number is 1355848)

Hey @Ninad_Patil1! Our team is working on it. We kindly request you to allow us some more time for this.

It’s been more than two days now. Any luck? Fix? Solution?

Hi @Ninad_Patil1, regret the delay in response. We do see that your account is successfully created and you’re enjoying the service. For any further assistance kindly write to us at global@goniyo.com our team will be happy to assist you better.