I have applied for account activation since 15 days

Niyo Product Niyo Support
1

My account not activate. CKYC Name mismatch with Aadhar. Can you help me ?

2

Hey @shahthaz! Welcome to Niyo Community!

We are sorry to inform you that we may not be able to onboard you for Niyo Global due to a name mismatch between your documents. We kindly request you to update the same name on all your documents (Aadhaar, PAN, Passport and CKYC records) and then try onboarding for Niyo Global.

Alternatively, you may try NiyoX which offers a 0 forex markup for international transactions.

Regards,

3

Can you help me ? Please

4

Hey @shahthaz! We are sorry to inform you that we do not have the facility to update the name on your documents. You may have to do that from your end and then let us know so that we can help you.

Regards,

5

Now how can I open an account?

6

I want to open an account with Neo Global. what should I do for it ? Please :pray:t2: help me !

7

Hey @shahthaz! You have to update your name in your documents and then try onboarding.

Regards,

8

Which documentary should be updated ?

9

Please check your PAN, Aadhaar, Passport, and CKYC and update the same name on all these documents.