I did a neft transaction from my indus ind bank to niyo money debited but not credited here

I did a neft transaction from my indus ind bank account to my niyo account for Rs. 10000 yesterday. It has been more than 24 hours since, the amount isnt credited. The indus ind bank confirmed from there side that irs settled but still nor reflecting in my niyo global account.

Hey @Aamirwani ! We regret the inconvenience. As we checked, your concern has been already escalated to the Bank. Rest assured, we’ll get back to you with an update as soon as possible.- WB

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I hope it is resolved all i am getting is automated replies from your customer care.

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Hey @Aamirwani

We completely understand your concern and the discontent from the issue. We’re following it up with the bank. You can count on us. We believe to make a difference in your experience. Kindly allow us the window to get back to you with an update.

Gracias,
Ranjith M

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