I create an Account 14days before but it is still processing

I create an account in niyo global app on 4th July 2022. And I get notification like wait for 5 to 7 Business days. After I got an e-mail from ALPHAFRONT FINSERV PVT LTD about CVL-KRA verification and my KYC was verified on 09 July 2022. But Still (Today : 18 July 2022) my account was in processing. Kindly solve this issue.

Hey @Thennarasu! Welcome to Niyo Community!

Inconvenience regretted! A few of our users are facing this issue while onboarding for Niyo SBM. This has been highlighted to our team and they are working on it. Unfortunately, it’s taking a long time and we do not have a tentative timeline for it. We’ll reach out to you upon receiving an update. It would be great if you can allow us time until then. In the meantime, you may try NiyoX which offers a 0 forex mark-up for international transactions.