# I am not able to login through phone

**URL:** <https://community.goniyo.com/t/i-am-not-able-to-login-through-phone/6394>\
**Category:** Banks\
**Tags:** niyo-equitas\
**Created:** [May 20, 2021, 3:46am UTC](https://community.goniyo.com/t/i-am-not-able-to-login-through-phone/6394 "2021-05-20T03:46:41Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![kshit3j](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/kshit3j/32/3978_2.png) [@kshit3j](https://community.goniyo.com/u/kshit3j)\
**Post date:** [May 20, 2021, 3:46am UTC](https://community.goniyo.com/t/i-am-not-able-to-login-through-phone/6394/1 "2021-05-20T03:46:41Z")

</div>

Hey team  
I got error whenever I try to login through niyox mobile app in niyo community…  
It always gives the error attached in screenshot

 ![Screenshot_2021-05-20-09-14-38-911_com.niyo.equitassavingsaccount](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/2X/0/0363b24da83b3d4876c4600903b716a849bdaa80.jpeg)

---

<div class="post-metadata">

**Author:** ![prathamnawal](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/prathamnawal/32/1942_2.png) [@prathamnawal](https://community.goniyo.com/u/prathamnawal)\
**Post date:** [May 20, 2021, 4:34am UTC](https://community.goniyo.com/t/i-am-not-able-to-login-through-phone/6394/2 "2021-05-20T04:34:10Z")

</div>

Hi @kshit3j ! Apologies for the inconvenience caused. I have escalated this to team and We shall fix this soon.

---

<div class="post-metadata">

**Author:** ![kshit3j](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/kshit3j/32/3978_2.png) [@kshit3j](https://community.goniyo.com/u/kshit3j)\
**Post date:** [May 20, 2021, 4:43am UTC](https://community.goniyo.com/t/i-am-not-able-to-login-through-phone/6394/3 "2021-05-20T04:43:43Z")

</div>

Thanks  
Your support is very fast

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/3X/7/e/7e3c381905eaf9d9da068f52aab82bb1d264af94.png) [@system](https://community.goniyo.com/u/system)\
**Post date:** [May 25, 2021, 4:43am UTC](https://community.goniyo.com/t/i-am-not-able-to-login-through-phone/6394/4 "2021-05-25T04:43:55Z")

</div>

Closed on May 25, 2021, 4:43am UTC

This topic was automatically closed 5 days after the last reply. New replies are no longer allowed.