# How to ensure international transactions are active on your Niyo SBM debit card

**URL:** <https://community.goniyo.com/t/how-to-ensure-international-transactions-are-active-on-your-niyo-sbm-debit-card/19002>\
**Category:** Cards\
**Tags:** sbm-bank\
**Created:** [September 25, 2024, 8:57am UTC](https://community.goniyo.com/t/how-to-ensure-international-transactions-are-active-on-your-niyo-sbm-debit-card/19002 "2024-09-25T08:57:17Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![akuzo\_niyo](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/akuzo_niyo/32/32141_2.png) [@akuzo\_niyo](https://community.goniyo.com/u/akuzo_niyo)\
**Post date:** [September 25, 2024, 8:57am UTC](https://community.goniyo.com/t/how-to-ensure-international-transactions-are-active-on-your-niyo-sbm-debit-card/19002/1 "2024-09-25T08:57:17Z")

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Dear Community,  
  
  
As per RBI requirements, KYC is mandatory to continue using your account. If your Niyo SBM account was created earlier without completing a Video KYC, it is at a potential risk of being frozen by the bank or could be already frozen.

  
Complete your video KYC to continue using your Niyo SBM account for international transactions.

Here is a step by step guide on how to complete your video KYC for Niyo SBM account.

[DCB Onboarding Troubleshooting Handbook.pdf](https://community.goniyo.com/uploads/short-url/6XLenlDIToe0y1E4OrAaADxeTRE.pdf) (1.1 MB)
