How to deactivate the ATM card

I want to deactivate the physical card and want to stop the charges and only want to use it for online purpose

Hey @Vive_k!

If you wish to deactivate the physical card, you’ve to block it permanently through the NiyoX app under Card Settings. However, once the physical card is blocked, you’ll not be able to perform any kind of transactions from your account until you activate a new physical card.

Under the current promotional offer, for any user, on completion of the biometric KYC before 31st March 2022, the annual charges for the first year are waived off. Also, we are in a plan to waive off the charges for the upcoming years based on user spending criteria. More details will be released soon.

Regards,

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