Haven't been able to receive money in account for last 25 days

Hello guys,

So I have here a transaction made on 11 may from niyo dcb to niyo sbm. It hasn’t been reflected in niyo sbm account yet. I don’t know how much shld I chat with the support … It’s a big amount that has been stuck between two services for quite a while. Created endless amount of tickets and all went in vain.

Hey @Subbooo! Welcome to Niyo Community!

Regret the inconvenience. This is definitely not the kind of experience we wanted you to have with us. It has been highlighted to our team and they are working on it.