I got 2 debit card in welcome kit… Both are showing active till yesterday.
Now primary card which showing in Niyo is permanently deactivated automatically. xxxx3597 showing in niyo but actually a deactivated card. xxx9608 is active card but not showing in Niyo app.
Now problem is both still showing in IDFC app, one is in active and xxxx3597 card is deactivated and showing REISSUE option. Even I’m getting multiple sms from bank to reissue debit card.
Contacted IDFC customer service, they told me niyo issued dual card to my account and to remove extra deactivated card, contact niyo… Otherwise I’ll get reissue SMS & email everyday as card is deactivated.
Kindly remove the deactivated card xxx3597 from my account or reissue it for free.