We deeply regret the inconvenience! This is not the kind of experience we wanted you to have with us. We’ve made a note of your details and will be following up with the concerned teams to resolve the transaction issue. We kindly request you to allow us some time for this. Rest assured, we’ll reach out to you as soon as we have an update on this.
We regret the delay though this was not intentional, your account has been kept on hold currently and we are checking on this. We will get back to you with an update on this. Please allow us 24 hours’ time.
Really pathetic service from Niyo. Even my account is blocked due to unknown reasons. SBM bank says its Niyo’s sytem fault and Niyo service executives are least bothered to fix anything. These Niyo people told me to wait for 24 hours … and no update even after 2 days… what a horrendous experience. I guess it time to create a Youtube video documenting all of such terrible experiences so others are aware about the real Noyo experience and do not sign up for this hell!
Hey @sushant1! We see that you transferred the funds from your Niyo Global account to your other bank account on the 11th of October. We understand that you were unable to add funds to your Niyo Global account. Our team has confirmed that the issue has been resolved for most of the users. Kindly request you retry and let us know if the issue persists. You may share a relevant screenshot for reference.