Freeze why they!

My account has been freeze bro .what should i do to unhold it

Hey @CHRIS_AJK! Welcome to Niyo Community!

We are sorry about the debit freeze on your account. This debit freeze action taken by Equitas Small Finance Bank can be due to irregular transaction patterns which is not in line with your profile updated while opening your account or some other compliance-related issues. You must have received an email from the bank asking you to share/submit some information. If you’ve received any such email, we kindly request you to furnish all the details at selfservice@equitasbank.com from your registered email marking niyox.escalations@goniyo.com in CC.

If you haven’t received any such email, you can still send an email to selfservice@equitasbank.com asking the reason for the debit freeze.

Regards,

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