Hey after you guys promised that the the platinum debut cards we have won’t have forex charges till end of March 2022, I was charged 3.5% markup on my purchases in Dubai. I confirmed with the niyo help chat that the forex charges won’t be levied and that my card is eligible for this offer. However, I’ve incurred upwards of 6k as forex markup.
This is frankly a very bitter experience. Your tagline says to experience the world of Niyo at your fingertips… But it’s left a bad taste in my mouth.