Forced dispatch of physical debit card after KYC

I created my account in Niyox last week. I was told that on completing KYC, Niyox forcefully dispatch debit card. Your agent on live chat also said so… But FAQ section told otherwise.

Can i complete KYC and opt not for having physical debit card?

If i use only virtual debit card, will I have to pay annual fees for the card?

Hi @aswinbenny, your Classic Virtual Card comes pre-activated! Your Virtual Card will be displayed in your Niyo Equitas app immediately after account creation virtual debit card validity is of 1 year. your debit card will not be automatically dispatched, instead, please complete your full KYC and order a debit card whenever you wish. Thank you!

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