Difficulty in account opening

Taking too much time in creating wealth account and savings account.

Hey @sjindals! Welcome to Niyo Community!

The onboarding for Niyo Global by SBM is based on CKYC. Your CKYC is being generated through Niyo wealth and it may take up to 5-7 business days. We kindly request you to wait until then. If the issue persists after 5-7 business days, you may reach out to our live chat support team or write to us at onb-global@goniyo.com and we’ll help you with it.


My friend started the process today and he got the account opened within 1 hr. What is the reason for delay in my account?

@sjindals we understand your concern. Whoever has a valid CKYC number, will be able to proceed to open the account immediately. Those you do not have a CKYC number, we are trying to create one and it’s taking slightly longer.


I do have a CKYC number available on my Zerodha Account. If needed that can be shared.

A post was merged into an existing topic: Comeback in 5 to 7 days it says