Delay in receiving the Debit card

Please refer my Cust ID - R002180750 - Tapan Roy - ending with xxx2446.
Will you expedite my card shipment - I have travel starting from 28th evening.
If you can’t ship the card on time - then why do you commit the date as "your card will be delivered on this date? Let me know ASAP and ship the card …

Still its in “Ordered” state. Else credit back my amount now so that I can get my other Forex card.

Hello @roniroy! We regret the inconvenience caused. Please note that we have escalated your concern to our team and requested them to deliver your card through an alternate courier partner as soon as possible. Your patience and understanding is truly appreciated.-WB

Please refer my Cust ID - R002180750 - Tapan Roy - ending with xxx2446.
Will you expedite my card shipment - I have travel starting from 28th evening.
If you can’t ship the card on time - then why do you commit the date as "your card will be delivered on this date? Let me know ASAP and ship the card …

Still its in “Ordered” state. Else credit back my amount now so that I can get my other Forex card.