# Deducted money from account

**URL:** <https://community.goniyo.com/t/deducted-money-from-account/14113>\
**Category:** Banks\
**Tags:** banking\
**Created:** [October 20, 2022, 6:05am UTC](https://community.goniyo.com/t/deducted-money-from-account/14113 "2022-10-20T06:05:02Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Amir\_Quraishi](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/amir_quraishi/32/10827_2.png) [@Amir\_Quraishi](https://community.goniyo.com/u/Amir_Quraishi)\
**Post date:** [October 20, 2022, 6:05am UTC](https://community.goniyo.com/t/deducted-money-from-account/14113/1 "2022-10-20T06:05:02Z")

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My ATM card limit is crossed, what am I not withdrawing from ATM card for 4 month, still Rs 3000 was deducted from my account ,very bad experience with Niyo global please refund , I attached snapshot  
My details  
Costumer I’d - R000433559  
Today , Quitting using ATM

 ![Screenshot_2022_1019_220459](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/3X/0/6/06ae9fb68eddf7f5124905803f98eb3da6228b76.png)  
 ![Screenshot_2022_1019_220439](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/3X/f/9/f903e198ffa686872992f5f9edf15d496ea8a8c5.png)  
 ![Screenshot_2022_1019_220424](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/3X/2/e/2e1d3aa32a025e7947d36b69d9a8ca4314225f59.png)  
 ![Screenshot_2022_1019_215756](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/3X/9/4/944da83fdb49107f571ab9f54919cdae9f77a993.jpeg)  
 ![Screenshot_2022_1019_215745](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/3X/9/2/92ca56f65c7b60a5165457976a3c2093ba36c0e1.jpeg)

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**Author:** ![Deepak](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/deepak/32/3496_2.png) [@Deepak](https://community.goniyo.com/u/Deepak)\
**Post date:** [October 20, 2022, 6:41am UTC](https://community.goniyo.com/t/deducted-money-from-account/14113/2 "2022-10-20T06:41:19Z")

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Hey @Amir_Quraishi! As we checked and as per the screenshot, the ATM withdrawal fee has been debited on the 15th of Oct for the ATM withdrawals that you’ve made in the previous months. Unfortunately, we cannot refund these charges.

Regards,

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**Author:** ![Amir\_Quraishi](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/amir_quraishi/32/10827_2.png) [@Amir\_Quraishi](https://community.goniyo.com/u/Amir_Quraishi)\
**Post date:** [October 20, 2022, 8:24am UTC](https://community.goniyo.com/t/deducted-money-from-account/14113/3 "2022-10-20T08:24:40Z")

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This is wrong with me. Which is such a bank that takes ATM charge after 4 months. Every single bank takes its charge immediately. Please refund. i will never use in future 😡😡

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**Author:** ![Deepak](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/deepak/32/3496_2.png) [@Deepak](https://community.goniyo.com/u/Deepak)\
**Post date:** [October 20, 2022, 8:30am UTC](https://community.goniyo.com/t/deducted-money-from-account/14113/4 "2022-10-20T08:30:55Z")

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Hey @Amir_Quraishi! We agree that the ATM withdrawal fee should be debited immediately at the time of the transaction. However, it’s taking a slightly longer time. We are working on it and we may update that in the near future.