I opened a Niyo IDFC account on Nov 30th and on Dec 2nd activated UPI etc. However I am not able to transfer money out of my account, it says there is a debit freeze. I also hold an IDFC savings account so the Niyo IDFC account was linked to same customer id. I can see the account via my existing netbanking login as well.
I raised a ticket on Dec 2nd (837684), its been 7+ days and still no resolution. You are effectively holding my money hostage for no reason.
Can I get some help on this please?