Customer phone numbers


I just saw that in many cases, the staff is asking for phone numbers of customers here in the community to resolve their issue. I understand that’s important to ask for it but what I found problematic was publically asking the personal information.

I got phone numbers of five other customers in the last 5 minutes by scrolling in the community and other topics. Fr@udsters are generally looking to create such databases. It may not be prudent to ask numbers publically.

Just some feedback.

Thank you for the great work otherwise guys!

Hi Sanjay,
Thanks for bringing this up. As you see anyone from team Niyo always asks for contact details through DMs and do not promote leakage of confidential information. Having said that we completely understand and agree with you.