I am trying to create a new niyo account and have reached the verifying of file number step. Here, it is giving me a prompt that the file number that I entered is not of my passport. I have not renewed this passport and the passport is valid. What should I do?
Hey @Ashik_Roy! Welcome to Niyo Community!
We’d like to have this checked for you. Kindly help inbox us your registered mobile number or you may write to us at global@goniyo.com from your registered email id and share the error screenshot.
Regards,
Hi Deepak,
I have mailed at global@goniyo.com yesterday itself. I got a ticket number, but haven’t received a reply till now.
Hey,
I received a mail from customer care saying that the global@goniyo.com is the support team for Niyo global by DCB and I have to contact the customer service via the app for SBM. I am not able to find the customer support options in the app. What should I do?
Regards