Couldn't find a match in ckyc database

From last one week I’m trying to open account but after showing “e-sign kyc form taking longer time” error now its showing couldn’t find a match in ckyc database issues.
Please help me to come over this issue.

From last one week I’m trying to open my account but after “e-sign kyc form” error now its showing couldn’t find a match in ckyc database.
Please help me to reach out of this issue.

Hello @Pawan_Bagda! Upon checking, we see that your CKYC details did not meet the outlined CKYC conditions due to which we will not be able to create your Niyo Global By SBM account. You may try NiyoX because it also offers you Zero Forex Card. Please click on the link: https://www.goniyo.com/niyox-equitas/ to read more. -WB