Complaint for Nominee details missing (4+ months & counting)

I have registered multiple complaints regarding missing nominee details in my account. It’s been 4+ months and still no one from Niyo resolved it.

Hey Alan! We request you to visit your nearest IDFC FIRST Bank branch with your ID proof and update your signature through the form: file:///C:/Users/CAN04/Downloads/Signature-Update-Individual-V1%20(1).pdf
The nominee issue should be fixed post that. LK


So after 4 months you are giving this so called resolution, huh??? If this was the solution what the need for Niyo support??

I clearly mentioned nominee details at the time of registration with Niyo.

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