Communication Address change for KYC

I changed my communication address using the Equitas Net Banking but even after that my communication address in NIYOX app for KYC is being shown as the Aadhar address. Not able to do KYC because of this. Please help.

Hi Ashu,

Firstly, welcome to the Niyo Community. :slight_smile:

Here, we encourage users to search for your queries, because chances are, you’ll find answers to your queries in the search box without waiting for a response from us.

You can find solutions for your query here: Communication address

Do write back if you need any other help.


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I have already done what’s mentioned in that thread. I also tried calling the customer helpline number but it gets disconnected after language selection.