Close my Account

Please help me to close my account asap. I want to withdraw money from somewhere. But im unable to withdraw bcz of this minimum kyc account. And i cannot do full kyc. Please close my Account.

Hey @Ambalal_Singh! We are sorry to hear about your account closure decision. :worried:

We’ve tried to connect with you but couldn’t get through. It would be great if you give us a chance to help you with your concern.

As we’ve checked, your debit card status shows INACTIVE. We’d request you to please activate your physical debit card through the NiyoX app > Menu > Savings Account > Card Settings and then try doing the transaction. You can also activate your card through Equitas net banking by registering as a new user.

In case, if the issue still persists, please reach out to our Live Chat team through the NiyoX app > Menu > Support and our team will assist you further.


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