Hello Niyo Community,
Yesterday received a call from a person claiming to be a representative for Niyo and was asked why I had created an account with Niyo SBM despite having a NiyoX account.
Then he proceeded to say that the Niyo SBM Global account is exclusively for the purpose of people who are planning trips abroad and was asked to send in a copy of my passport to verify my account for lifetime if I’m not visiting abroad soon or I should close my account with Niyo SBM and use only NiyoX.
Now my question is please clarify the criterion for account opening at Niyo SBM Global as nothing was said of providing passport information neither was it said that one should visit abroad at that instant to open the account
Also I’ve been using that account to keep an emergency amount so can I keep using it as an savings account or should I withdraw the money