CKYC servers not responding

Hi Team,

I urgently need two Niyo SBM cards for my travel to Dubai. I am unable to create account through Android mobile app “Niyo Global”.

I have submitted PAN Card and Aadhar Card details, but everytime I am getting an error “oh no! The CKYC servers are not responding”

The error said that if problem persists we should contact Niyo team.

Can you please help?

Attached the screenshot

Regards,
Himanshu Sharma

Hey @contacthimanshu! Regret the inconvenience :worried:

We are having this checked with our team. Kindly request you to wait till tomorrow’s EOD and we shall update the status.

Regards,

Hey @contacthimanshu! We’ve tried to reach out to you on your registered mobile number. Unfortunately, we couldn’t get through. Hope you were able to create your Niyo SBM account successfully. For any further help, reach out to us and we are happy to help you.

Regards,