Ckyc problem required

Continuing the discussion from Learn everything you need to know about Niyo Global by SBM:

I have ckyc problem! In niyo SBM app,what I do?

Hey @Ashik_2003! We completely understand your concern and we do apologize for the hassle.

Having said that, we regret to inform you that as of now we won’t be able to proceed with your onboarding as your CKYC data is not updated OR does not match our requirements.

A CKYC record is updated only if you hold a Mutual Funds account or a Bank account. The chances are you might already have these, but the bank or your mutual funds’ account partner might have not updated your KYC record in the directory.

While I write this we are working on an alternative for the same and you will be amongst the first ones to be informed of an update. In the meanwhile, you may try another product of ours i.e NiyoX which offers a Tap & Pay feature and can be used for international transactions at 0 mark-up charges.


Same problem. I already have full kyc on niyox app and I also invest in mutual fund on the app. Pathetic service by niyo global

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I have mutual fund and bank account.
And full ckyc. But not open