CKYC error in App

I tried creation a Niyo Global account . At the time i wasnt aware i already have a CKYC number and hence i slected the option of creating a CKYC in the App . However i later realised i already have a CKYC (more than 8 years old) and i should have entered that . But now if i try to log in i dont get an option to reinitiate the log in. Please help here