Card not received, wrong status update

Really disappointed with NiyoSBM service. Even after raising several complaints, my card is not yet delivered even after 20 days. Nobody ever contacted me or attempted delivery

Hey @TAUFIQUE_AHMAD! Welcome to Niyo Community!

We’d like to have a look into it. Kindly request you to inbox us your registered mobile number and the tracking ID details.


HI Deepak, Thanks for your reply. But I can find any option to send DM. Pls advise or drop me a message so that I can reply there.

@TAUFIQUE_AHMAD We have sent a message to you. You may reply to us.

Hey @TAUFIQUE_AHMAD! Thanks for confirming that you’ve received your physical debit card. For any further help, reach out to our in-app live chat support.