I cant login my account,otp is not coming in my phone number,already i had an issue with otp but eventhough i can login but now everything stopped working,last time i reported about otp snd the cc said my phone number is not verified properly,so please update my phone number again so i can receive otp as i am recieving fi bank and other banks otps
I can’t login using my indian number,otp is not coming,it was working fine earlier,now only this issue came
Hey @thahasinthaha! This is something unusual. In order to exclude the possibility of a handset issue, we request you to please follow the procedure below and perform a fresh test and kindly let us know if the issue persists.
- Please ensure that unwanted SMSs are deleted from the phone memory.
- Restart your phone to refresh the network
- Check if any phone applications or settings may filter the messages, alternatively, you may swap sim to another phone and retry.
Regards,