Hi, I am trying to close my Niyo SBM account for the past 14 days. I am experiencing worst kind of customer support.
At the start I was asked to send the copy of my PAN or Aadhar, which I did. In response I got that this copy is not sufficient and send the “original copy”. I repied so many time asking what they mean by original copy (because the self attested copy which I sent worked with all other banks) and I am getting response in some pre-written script asking to send “original copy”.
So asking here as nobody in the customer support can answer this…what they mean by original copy of document?