Can we Change phone number in Niyo Global SBM Card

can i change number in SBM because my previous number not in service anymore , and i have lot of balance in SBM account . Please help how to tackle this issue .

Hey Vinod! We are really sorry to inform you that we do not have an option to update your phone number associated with your Niyo SBM account. As an extra measure, this is also informed at the onboarding steps to avoid such circumstances to come. LK

then how to resolve this issue , my money stuck in account .

Hey @vinod2389 ! As there’s no method to withdraw funds from account without entering OTP received on your cellular number. However, you can spend the money by shopping online as the OTP for the same is sent to your registered email address.

If you have any other concerns, feel free to reach out to our 24x7 In-App Live Chat Support.

Cheers,