@zantapabada : I get your point, feedback taken. We wanted it to be a surprise for the user. On our first post in the community dating July 23 announcing the beta program, we didn’t even mention the passport holder in the welcome kit.
We did not market the passport holder and hence didn’t announce the limit. With passport holders post on the community & their friend receiving it, it wasn’t a surprise anymore but an expectation.
Feedback noted though
It is sad to see you close the account, I would suggest you try updating your app and try again with the OTP. If you still don’t want to continue, drop a mail to the customer service team, they will help you with your request.