# Balance not updated help

**URL:** <https://community.goniyo.com/t/balance-not-updated-help/13437>\
**Category:** Help\
**Created:** [August 30, 2022, 12:19pm UTC](https://community.goniyo.com/t/balance-not-updated-help/13437 "2022-08-30T12:19:41Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![SahilArora247](https://avatars.discourse-cdn.com/v4/letter/s/6bbea6/32.png) [@SahilArora247](https://community.goniyo.com/u/SahilArora247)\
**Post date:** [August 30, 2022, 12:19pm UTC](https://community.goniyo.com/t/balance-not-updated-help/13437/1 "2022-08-30T12:19:41Z")

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Please help me as my balance is not getting update need the card in a week as flying abroad please help

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**Author:** ![Wasim\_Al\_Basha](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/wasim_al_basha/32/2599_2.png) [@Wasim\_Al\_Basha](https://community.goniyo.com/u/Wasim_Al_Basha)\
**Post date:** [August 31, 2022, 9:05am UTC](https://community.goniyo.com/t/balance-not-updated-help/13437/2 "2022-08-31T09:05:43Z")

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Hello @SahilArora247! Welcome to Niyo Community!

There might be a delay in receiving the funds to your account, due to which the balance might not be updated, and we are sorry about it. We see that your funds are credited to your account, and we believe that now you can view the updated balance on the home screen of your Niyo Global app. For further help, you may reach out to our live chat support through your Niyo Global app.

Regards,