# Automatically debuted money

**URL:** <https://community.goniyo.com/t/automatically-debuted-money/13212>\
**Category:** Banks\
**Tags:** banking\
**Created:** [August 19, 2022, 2:15pm UTC](https://community.goniyo.com/t/automatically-debuted-money/13212 "2022-08-19T14:15:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Mude](https://avatars.discourse-cdn.com/v4/letter/m/96bed5/32.png) [@Mude](https://community.goniyo.com/u/Mude)\
**Post date:** [August 19, 2022, 2:15pm UTC](https://community.goniyo.com/t/automatically-debuted-money/13212/1 "2022-08-19T14:15:09Z")

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Paying payment on online transaction is failed, otp also not received. But the amount is debuted.

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**Author:** ![Deepak](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/deepak/32/3496_2.png) [@Deepak](https://community.goniyo.com/u/Deepak)\
**Post date:** [August 20, 2022, 6:33am UTC](https://community.goniyo.com/t/automatically-debuted-money/13212/2 "2022-08-20T06:33:30Z")

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Hey @Mude! Welcome to Niyo Community!

We are unable to identify your account details. We kindly request you to reach out to our live chat support through the Niyo SBM app or write to us at [global@goniyo.com](mailto:global@goniyo.com) from your registered email by sharing the transaction details.

Regards,
