# App is not responding

**URL:** <https://community.goniyo.com/t/app-is-not-responding/13095>\
**Category:** Banks\
**Tags:** niyo-global\
**Created:** [August 12, 2022, 11:35am UTC](https://community.goniyo.com/t/app-is-not-responding/13095 "2022-08-12T11:35:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Garvit\_Katyal](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/garvit_katyal/32/16812_2.png) [@Garvit\_Katyal](https://community.goniyo.com/u/Garvit_Katyal)\
**Post date:** [August 12, 2022, 11:35am UTC](https://community.goniyo.com/t/app-is-not-responding/13095/1 "2022-08-12T11:35:14Z")

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![IMG-20220812-WA0016](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/3X/a/a/aafa3a093b5b0d0e01d7f33192d90fbacad3ddd1.jpeg)

Not able to open the app please tell me the issue. Nothing is responsive on the app just stuck on this screen. Also, My account has been created.

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**Author:** ![Manisha\_Radhakrishna](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/manisha_radhakrishna/32/16431_2.png) [@Manisha\_Radhakrishna](https://community.goniyo.com/u/Manisha_Radhakrishna)\
**Post date:** [August 14, 2022, 6:38am UTC](https://community.goniyo.com/t/app-is-not-responding/13095/2 "2022-08-14T06:38:36Z")

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Hi @Garvit_Katyal, welcome to our community! Please do update the app with the latest version and try logging you shouldn’t face any issues if the case issues persist kindly write to us at [global@goniyo.com](mailto:global@goniyo.com) our team will be happy to assist you better.